Why am I not receiving an email with the two-factor authentication verification code?

If you are not receiving a verification code, please check the following:

• Make sure that you are signed into the email account associated with your mydlink account. The verification code can only be sent to the email associated with your mydlink account.
• Check your spam or junk mail folder. Verification codes may be flagged by your email service as spam.
• Click or tap to send another request for a verification code.
• Make sure that you used a valid verification code. Previous verification codes will be invalidated if you request another verification code. Always use the latest verification code.

If you still cannot receive a verification code via email, please use Verify by Notification instead. Push notifications will be sent to trusted devices that are currently logged in. Simply tap the push notification and approve the login attempt in the mydlink app.