What can I do if Geofencing is not working?

Please note that Geofencing accuracy depends on the positioning accuracy of your mobile device(s). To maintain high accuracy, please pay attention to the following:

• Make sure your mobile devices have adequate battery for fast and accurate location tracking.
• Update your mobile devices’ operating systems and the mydlink app to the latest versions.
• Keep both GPS/location services and Wi-Fi turned on.
• Verify if your device is associated with Geofencing. Please note, when any associated mobile device returns home (or the designated area), the Home scene is automatically activated, and when all associated mobile devices leave the home (or the designated area), the Away scene is automatically activated.